When you access this website and place orders through it, you agree to:

Use this website for legitimate enquiries and orders only.
Not to engage in any false or fraudulent activities. Any such activities may result in the cancellation of your order, with notification to relevant authorities.
Provide accurate and complete contact information, including email address and postal address, for order processing and communication purposes.
Failure to provide necessary information may prevent the placement of your order.

CONTRACT

Upon placing an order, you will receive an Order Confirmation followed by a Shipping Confirmation.

AVAILABILITY OF PRODUCTS

All orders are subject to product availability. In the event of supply difficulties or out-of-stock items, we may offer substitute products. If you decline the substitute products, any payment made will be refunded.

REFUSAL TO PROCESS AN ORDER

While we endeavor to process all orders, exceptional circumstances may require us to refuse an order after sending the Order Confirmation. We reserve the right to refuse orders and to remove or modify products or content from the website without liability.

DELIVERY

We aim to dispatch orders by the date specified in the Delivery Confirmation, or within 30 days from the Order Confirmation date. However, delays may occur due to unforeseen circumstances or delivery zone factors.

Delivery is considered complete upon your or a designated third party's receipt of the goods at the delivery address, as evidenced by the signature on the receipt.

PRICE AND PAYMENT

We strive for accurate pricing on the website but errors may occur. In the event of a pricing error, we will notify you promptly and offer the option to confirm the order at the correct price or cancel it. We reserve the right not to fulfill orders with obvious pricing errors.

Prices on the website exclude GST, duties, cesses, and delivery charges, and are subject to change without notice.


INVOICE

An invoice will accompany your delivered products.

TAXES

All purchases through the website are subject to applicable taxes, including GST, duties, and cesses.

RETURN & EXCHANGE POLICY

We offer a 07 day exchange period from the delivery date for eligible orders. Return shipping costs are the responsibility of the customer. Returns are subject to conditions detailed separately.


FRAUD PREVENTION

We reserve the right to refuse returns or exchanges suspected of fraudulent activity. All returns undergo inspection, and fraudulent attempts will be reported to authorities.

CUSTOMER SATISFACTION GUARANTEE

Your satisfaction is our priority. We are dedicated to resolving any concerns regarding returns and exchanges promptly and fairly.

Thank you for choosing Burritos.